About this policy
This policy describes Pilot for iPhone, the Pilot Mac Helper and the website at pilotremote.app. For privacy questions or requests, contact [email protected].
Screen content and entered text
Pilot lets you view and control your paired Mac from your iPhone. Mac screen content and text you enter for your Mac are transmitted only between the paired Mac and iPhone. They are not sent to a Pilot cloud service.
Screen viewing and remote input require the relevant permissions on your devices. Follow the Mac Helper's permission instructions. You can review or withdraw permissions in your device settings.
Accounts, analytics and diagnostics
Pilot does not require a Pilot user account. The app does not use analytics or third-party subscription-management services.
Apple may handle device diagnostics or App Store information under your Apple settings and its own policies. See Apple's privacy information.
Purchases
In-app purchases and subscriptions are handled through Apple. Payment processing and billing are subject to Apple's policies. Pilot does not receive your payment card details.
Review the purchase screen for pricing, eligibility and applicable trial or subscription terms. See our Terms of Use for subscription-management links.
Website services
The Pilot website is delivered through Cloudflare. Loading the website sends technical request information, such as your IP address and browser request details, to the hosting and security infrastructure. Cloudflare may use security or traffic-management cookies depending on the services applied to a request.
Read Cloudflare's Privacy Policy and its cookie information.
The website loads fonts from Google Fonts, which requires requests from your browser to Google's font service. See Google's Privacy Policy.
The website does not include a Pilot sign-in form or a first-party advertising or analytics script.
Contact and support information
If you contact us by email, we receive your email address and the information you choose to include. We use it to respond to your enquiry and provide support. Please avoid including sensitive screen content, passwords or unnecessary personal information.
Support correspondence is kept as needed to handle the enquiry and any applicable obligations. You can contact us to ask about that information or request deletion, subject to applicable requirements.
Your choices
You can stop a remote session, close the Mac Helper, review device permissions or remove the apps. Contact [email protected] for questions about personal information you have sent us or to exercise applicable privacy rights.
Third-party providers manage information they process under their own policies. This website's hosting services are separate from the direct transfer of screen content and text between your paired devices.
Policy updates
We will update this page if Pilot's privacy practices change. The date above identifies the current policy.